FAQs

Frequently Asked Questions

How long should my child attend lessons for?
All pupils have different learning needs.This enables you to choose a short-term course if you have a specific short-term goal in mind for your child. Alternatively however, you can choose an open-ended course that you terminate when you are ready – by giving 4 weeks’ notice. Open-ended courses allow your child to progress at his/her own rate. With this in mind, our teachers will offer you advice to help you decide what is best for your child.
When are lessons held?
Lessons are available 7 days a week – during the week after school and then throughout the weekend.
How do the lessons work?
We offer several lesson types. Choose from:
Small group lessons: maximum ratio of 5 pupils to a teacher.  Micro group lessons:  maximum ratio of 3 pupils to 1 teacher. One-to-one lessons: 1-2-1 lessons normally last for 1 hour. All tuition is normally carried out at our well-equipped tuition centres. Home tuition is also available.
What are the lesson times?

Term time:

  • Weekday small group/micro group lessons start at 4pm and 5:30pm.
  • Saturday small group / micro group lessons start at 9:30am and 11am.
  • Sunday lessons start at various times.
  • 1-2-1 lessons start at various times by arrangement.

School holidays: Lessons are also available during school holidays.

How do I book lessons?
Please book a free assessment using the form on this website.  We contact you as soon as possible to make the arrangements. Alternatively you can email us: admin@excelr8learning.co.uk or phone: 01223/429923 / 01954 211888. Office hours are: Mon-Thurs 1pm to 6pm and Sat 9am to 12pm.
How is a learning programme worked out for my child?
We  identify your child’s strengths and learning gaps using National Curriculum assessments.  Then, we devise a tailored learning programme to suit your child’s specific needs. The teacher carefully plans the day’s work before every lesson.
How will I know if my child is progressing?
We provide a short parent feedback meeting after every lesson. This ensures you are fully up-to-date with your child’s progress. You can ask the teacher questions, change your child’s programme or request another assessment. We always work closely with parents.
When should my child be retested?
We assess your child’s work constantly. Additionally, we keep you up-to-date during the parent feedback meetings after every lesson. Furthermore, we arrange an additional assessment to confirm progress is being made if required. Please talk to your child’s teacher.
Is homework given?
We normally only  give homework if specifically requested.  We may suggest sometimes that a task is completed at home if we feel that it would especially benefit your child. This is always done with parents’ agreement
How are lesson fees paid?
We prefer bank transfers and standing orders please. We also accept credit/debit card, cash and cheques. Subscription fees are payable at least 4 weekly in advance.
Are there discounts available?
Yes there are. We provide discounts when a pupil attends more than 1 lesson a week. We also provide a discount when more than 1 child from the same family attends lessons. Additionally, discounts are also provided when you pay for more lessons in advance. We also offer special discounts for school holiday classes.
What if my child misses a lesson?
Our “missed lessons” policy ensures you have the opportunity to arrange a free replacement lesson. Please refer to out Terms of Business, available always in both centres.
What about if we are planning a holiday?
Simply provide us with 4 weeks’ notice. Then we will postpone any lessons you have paid for until you are back from your holiday.
Didn’t find your answer here?
Please use the contact form to ask us, or email admin@excelr8learning.co.uk or simply call us on 01223 429923 /01954 211888. .