FAQs

Frequently Asked Questions

How long should my child attend lessons for?
All pupils have different learning needs. A short-term course might suit if you have a specific goal in mind for your child. For many parents, however, an open-ended longer course is often the most appropriate choice. Our teachers will offer you advice to help you understand what is best for your child.
When are lessons held?
Lessons are available after school during the week and on Saturdays. This enables you to choose the day and time that suits you best (subject to availability).
How do the lessons work?
We offer 2 lesson types. Choose from:
Small group lessons: These have a maximum ratio of 5 students to a teacher. They last for 1 1/4 hours (75 minutes). Every pupil studies his/her own individual learning programme and we ensure that every pupil receives all the help needed. In fact, the majority of students prefer to work in the company of other children in our popular small group lessons.
One-to-one lessons: In some cases 1-2-1 tuition is a better option for a child. Parents can choose either our small group or 1-2-1 lessons. 1-2-1 lessons normally last for 1 hour. All tuition is carried out at our well-equipped tuition centres.
What are the lesson times?
Term time:

  • Weekday small group lessons start at 4pm and 5:30pm.
  • Saturday small group lessons start at 9:30am and 11am.
  • 1-2-1 lessons start at various times by arrangement.

School holidays: Lessons are optional during school holidays. Classes are available, however, most days. Small group lessons (when available) start at 9.30am or 11am. 1-2-1 lesson times vary by arrangement.

How do I book lessons?
The first step is a free National Curriculum assessment for your child at one of our tuition centres. Please book a free assessment using the form on this website and we will contact you as soon as possible to make the arrangements. Alternatively you can email us: admin@excelr8learning.co.uk or phone: 01223/429923 / 01954 211888. Office hours are: Mon-Thurs 1pm to 6pm and Sat 9am to 12pm.
How is a learning programme worked out for my child?
At Excelr8 Learning, every child studies her/his own individual learning programme. We start by asking you which subjects you would like us to concentrate on. Our aim is to help you achieve your goals for your child. Our National Curriculum assessments identify his/her strengths and weaknesses. Our teachers then devise a tailored learning programme to suit your child’s specific needs and your family objectives. Before every lesson, the teacher carefully plans the day’s work individually for your child.
How will I know if my child is progressing?
After every lesson we have a short parent feedback meeting with you to keep you fully up-to-date with your child’s progress. You can ask the teacher questions, change your child’s programme or request another assessment. We always work closely with parents.
When should my child be retested?
We constantly assess your child’s work and keep you up-to-date during the parent feedback meetings after every lesson. If you would like us to carry out an additional assessment to confirm progress being made, we will be pleased to arrange it. Please talk to your child’s teacher.
Is homework given?
Pupils benefit from the close face-to-face attention they receive from our teachers during the lessons at our centres. So normally we do not give homework as we do not expect parents to have to monitor and supervise extra work at home. Occasionally we may suggest that a task be completed at home if we feel that it would especially benefit your child but this is always with parents’ agreement.
How are lesson fees paid?
Fees can be paid by standing order, bank transfer, credit/debit card, cash and cheque and are payable 4 weekly in advance.
Are there discounts available?
Yes there are. There are discounts given when a pupil attends more than 1 lesson a week or when more than 1 child from the same family attends lessons. There are also discounts if you pay for more lessons in advance. We also offer special discounts for school holiday classes.
What if my child misses a lesson?
Our missed lessons policy ensures you have the opportunity to arrange a free replacement lesson.
What about if we are planning a holiday?
No problem, simply provide us with 4 weeks’ notice and we will postpone any lessons you have paid for until you are back from your holiday.
Didn’t find your answer here?
Please use the contact form to ask us, or email admin@excelr8learning.co.uk or simply call us on 01223 429923 /01954 211888. Office hours are Mon-Thurs 1pm to 6pm and Saturday 8.30am to 12.30pm.